How long does it take for my message to change after I update it? For more information on activation see "How do I activate my beacon for Nearby Notifications" above. Only those customers who have activated a beacon preconfigured for Nearby Notifications will see this link. Why don't I see a "Nearby Notifications" link when I sign into Director? For security reasons these requests must come from either the email account which purchased the beacon or for which the beacon is currently activated. If you and another person both need the ability to modify the notifications for the same beacon contact an additional activation code. Once used they are associated with your user account only. If you feel your code is valid but still does not work contact To speed up the support process please attach a photo of the activation label when you contact support.Ĭan I share my Activation ID and Code with a co-worker?Īctivation IDs and codes are one-time use. The code has two fields for entering each 4-character half. Why doesn't my Activation ID and Code work?Įnsure you are entering the Activation ID exactly as written on the label (dashes in the ID are optional). Contact inquire about gaining access this feature. Each beacon will have a unique, one-time use, activation ID and code.Ĭurrently this Nearby Notifications feature is available only to our enterprise customers. The activation information is included on a label attached to these individual bags. Where do I find my Activation information?īeacons purchased preconfigured for Nearby Notifications are shipped in individual plastic bags. How do I activate my beacon for Nearby Notifications? Can I send Nearby Notifications and utilize Physical Web at the same time?. ![]() How can I correctly change the batteries?.How long does the battery for the RadBeacon Dot last?.How can I tell how many times my notification has been seen or clicked?.How can I update the image in my notification?.Can I have multiple notifications for the same beacon?.Why am I not seeing a notification when I try to test?.How can I confirm that my notification is working?.How long does it take for my message to change after I update it?.Why don't I see a "Nearby Notifications" link when I sign into Director?.Can I share my Activation ID and Code with a co-worker?.Why doesn't my Activation ID and Code work?.Where do I find my Activation information?.How do I activate my beacon for Nearby Notifications?.This Knowledge Base article contains frequently asked questions regarding Radius Networks Director service with support for Google Nearby Notifications.
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